info pointService & Support

24/7 availability? Of course with us!

Alia
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24/7 Erreichbarkeit? Bei uns selbstverständlich!
24/7 Erreichbarkeit? Bei uns selbstverständlich!

In many industries it is not only common but alsounavoidable to be available 24/7. Until recently, the creative industry was not one of them. „ Why? “, one might ask. After all, the design and text can wait until Monday for changes. But what if you needed the revised design or rewritten text yesterday?

Why constant availability makes sense

In companies in the creative industriesservices are provided at different levels. And those who offer services cannot rest on their laurels. Ultimately, it's all about not only satisfying existing customers, but also winning new customers.Quality and efficiencyare undoubtedly driving factors behind both, but that alone is no longer enough today. Service providers are dependent on keeping thecollaboration with their partners or clientsintensive and maintaining aconstant dialogue. And constant really means 24/7.

It must be possible to order, modify and further develop ideas, drafts and designs around the clock. Companies are working hard on ideas that they want to share with partners, investors and the rest of the world.

Why working with i‑pointing is worth it

We at i‑pointing are one such service provider who has been...21 years of customers and partnersfrom the idea to the briefing and design to the solution in your PowerPoint presentations. And we get to know our customers, not just as clients, but above all, as people. People who convey ideas and knowledge through their presentations, but who also face numerous challenges. Because often areKnowledge of PowerPoint presentationsinadequate and were only briefly “learned” in passing.

That's why we offer 24/7 support

It is not uncommon for customers to contact usurgent requests for presentationsthat you need as soon as possible. Or presentations that need to be revised at the last minute. We understand the urgency of these requests and that's why24 hours, seven days a weekavailable to our customers –even at night, on weekends and on public holidays!

You can do this on ourLive support online or our on-site supportfall back. Our graphic designers work in shifts and so we always have experts at the startsupport, modify, add or help you with technical questionsbe available.
We are also happy to equip our customers with what they needPowerPoint know-howso that you can make changes yourself in the future. No more problems in the future with our PowerPoint training courses!

Have we made you curious? Take a look at ourOffer.
We look forward to seeing you!

24/7 Erreichbarkeit? Bei uns selbstverständlich!